Common questions
Questions:
What types of cosmetic semi-finished products do you offer?
Answer: We offer various types of cosmetic semi-finished products, including facial cream, facial mask, lotion, serum, and more. We have a rich product line to meet the needs of different customers.
Where do the raw materials for these semi-finished products come from? Can you guarantee the quality and safety of the raw materials?
Answer: We strictly screen our raw material suppliers to ensure that the raw materials come from reliable sources. We conduct rigorous quality inspections on the raw materials to ensure that they meet international standards and regulatory requirements, thus guaranteeing the quality and safety of our products.
What international quality standards or certifications do your semi-finished products comply with?
Answer: Our cosmetic semi-finished products comply with various international quality standards such as ISO 22716 and GMPC. We have also obtained multiple international certifications such as FDA registration and EU COSMOS certification to ensure that our products meet regulatory requirements globally.
Can I customize the product formula or packaging?
Answer: Yes, we offer customized services. You can choose or adjust the product formula according to your needs and customize unique packaging designs to meet your brand and market requirements.
What is your minimum order quantity?
Answer: The minimum order quantity will vary depending on the product type and customer needs. We will provide flexible order arrangements based on your specific situation to meet your business requirements.
How do you ensure delivery time and product quality during transportation?
Answer: We have an efficient production and logistics system to ensure timely delivery. We will take appropriate packaging and transportation measures to ensure the safety and integrity of the products during transportation.
What after-sales service or technical support can you provide?
Answer: We provide comprehensive after-sales service and technical support. If you encounter any problems or need technical support during use, our professional team will provide assistance and solutions promptly.
How can I contact you if I encounter any issues during use?
Answer: You can contact us via email, phone, or online chat. Our customer service team will be available to answer your questions and provide assistance at any time.